Hotel Königshof

Privacy policy

This English text is a translation provided for convenience only. The German version of this privacy policy is the authoritative one.

1. Privacy at a glance

General information The following notes give a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on data protection can be found in the privacy policy set out below this text.

Data collection on this website Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find its contact details in the section “Information on the controller” in this privacy policy.

How do we collect your data? Some of your data is collected because you provide it to us (for example via the contact form). Other data is collected automatically or with your consent when you visit the website – above all technical data (such as internet browser, operating system or the time of the page view) and usage data via Google Analytics. This collection happens automatically as soon as you enter the website.

What do we use your data for? Part of the data serves to provide the website free of errors. Other data (via Google Analytics) helps us to understand how you use the site and to improve what we offer.

What rights do you have regarding your data? You have the right at any time to information, rectification, erasure, restriction, objection and data portability. You can withdraw consent you have given at any time. You also have the right to lodge a complaint with the competent supervisory authority.

Analysis tools When you visit this website, your browsing behaviour may be evaluated statistically – exclusively with your express consent, via Google Analytics. Detailed information can be found below.

2. Hosting

Own hosting This website is hosted on a server operated by us within the European Union. Your data is not transmitted to hosting providers outside the EU.

When the website is accessed, the server automatically collects information transmitted by your browser, which is stored in server log files:

  • IP address
  • Referrer URL
  • Browser type and version
  • Operating system used
  • Time of the server request
  • Name and size of the file retrieved

This data is used exclusively to ensure the operation, stability and security of the website and is not merged with other data sources. It is not evaluated for advertising purposes and is not combined into user profiles.

Processing is based on Art. 6 (1) (f) GDPR (legitimate interest in a secure and reliable presentation of our website). Log files are deleted after seven days at the latest, unless they are needed to investigate a specific security incident.

Fonts The typeface used on this website is delivered from our own server. There is no connection to Google Fonts or other external font providers.

3. General information and mandatory notices

Data protection The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

Information on the controller The controller for data processing on this website is:

Hotel Königshof
St.-Martin-Straße 4
82467 Garmisch-Partenkirchen, Germany
Phone: +49 8821 9140
E-mail: [email protected]

Storage period, withdrawal of consent, right to object, right to lodge a complaint, data portability, SSL encryption, information, erasure, restriction, objection to advertising e-mails

4. Data collection on this website

Cookies Our web pages use cookies only insofar as they are technically necessary or you have consented to them (for example Google Analytics). You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases or to exclude them generally.

Server log files See section 2 (hosting).

Contact form

If you send us an enquiry via the contact form, we process the data you provide: first and last name, e-mail address, optionally your phone number, the chosen subject and your message. In addition, your IP address, your browser identifier and the time of receipt are recorded for technical reasons. This technical information serves exclusively to prevent automated misuse.

Your enquiry is forwarded to the responsible mailbox in our house – event enquiries to [email protected], all others to [email protected]. You automatically receive an acknowledgement of receipt at the address you provided. We also store the enquiry in our database so that no enquiry is lost if the e-mail delivery should fail.

The legal basis is Art. 6 (1) (b) GDPR where your enquiry relates to the initiation or performance of a contract, and otherwise our legitimate interest in reliably handling guest enquiries pursuant to Art. 6 (1) (f) GDPR. The enquiry stored in the database is deleted automatically 90 days after receipt. E-mail correspondence in our mailboxes is subject to statutory retention periods. You may object to storage at any time and request the deletion of your enquiry.

Enquiry by e-mail, phone or fax

If you contact us by e-mail, phone or fax, your enquiry including all personal data arising from it is stored and processed by us for the purpose of dealing with your request. We do not pass this data on without your consent.

Newsletter

To subscribe to our newsletter we process your first and last name and your e-mail address. Subscription uses the double opt-in procedure: after submitting the form you receive an e-mail with a confirmation link. Only when you click this link do we add you to the list. If you do not confirm, your subscription is deleted automatically after seven days.

To document consent pursuant to Art. 7 (1) GDPR we log the time and IP address of the subscription and the time and IP address of the confirmation. The legal basis for processing is your consent pursuant to Art. 6 (1) (a) GDPR.

You can withdraw your consent at any time with effect for the future. The unsubscribe link at the end of every newsletter e-mail is sufficient, or an informal message to [email protected]. After unsubscribing, your address is blocked for mailings; the record of consent is retained until the statutory documentation obligations expire. Mailings are sent exclusively via our own mail server; no data is passed to third parties. Opening and click behaviour is not tracked.

Place of storage

The data from the contact form and the newsletter is stored in a database on our own server within the European Union. There is no transfer to third countries.

5. Plugins and tools

Google Analytics 4 (GA4) This website uses Google Analytics 4, a web analytics service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Google Analytics 4 uses cookies and allows us to evaluate the use of the website.

The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there. Within the EU, however, the IP address is anonymised before transmission (IP masking). Google processes this data on our behalf in order to evaluate the use of the website, compile reports and provide further services.

The legal basis is your express consent (Art. 6 (1) (a) GDPR and section 25 (1) TTDSG). Google Analytics is only loaded after you have agreed in the consent banner – without your consent no Google script is loaded, no cookies are set and no connection to Google is established.

You can withdraw your consent at any time with effect for the future. The “Cookie settings” link can be found at the bottom of every page in the footer. We store your decision exclusively locally in your browser and ask again after 180 days.

Storage period: 14 months by default (can be adjusted by us). Further information: https://policies.google.com/privacy and https://support.google.com/analytics/answer/12017362

You can prevent collection by activating the do-not-track function in your browser or by installing the Google Analytics opt-out add-on: https://tools.google.com/dlpage/gaoptout

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